Frequently Asked Questions
What country are you based in?
Agily is based in Switzerland with offices in Zurich. For more information, read our story.
What materials are the swimming goggles made of?
The frame of the swimming goggles and the lenses are made of polycarbonate, the headstrap and the eye gasket is made of silicone, and the nose bridge piece is made of thermoplastic polyurethane (TPU).
What does UV protection mean?
The lens of the goggles is made from polycarbonate which blocks the majority of UV rays. However, it is never recommended to stare directly at the sun. Doing so, can damage your eyes!
What is your shipping policy?
For information please consult our shipping policy.
What is your returns policy?
For more information please consult our returns policy.
Is your package recyclable?
Our packaging is 100% recyclable, including the outer box used for shipping!
How do I pick my prescription strength?
Using your most recent measurements from a doctor or optometrist, use the following formula: Sphere(Sph) + 0.5*Cylinder(Cyl) = diopter strength. Then simply round towards 0 to the closest available prescription swimming goggles. e.g if you have Sph=-3.5 and Cyl=-2.0, calculate (-3.5)+0.5*(-2.0)=-4.5. Round -4.5 to -4.0 and you are ready to select your goggles!
For more info and for assistance in selecting the right diopter strength, use our prescription calculator.
How do I pick my prescription strength if it differs a lot between the two eyes?
Generally, for small differences between the eyes, selecting the weakest prescription should suffice. For large differences we recommend buying two pairs of goggles and combining them to create your customized goggles. For more information read our article here.
I have hyperopia/I am farsighted, how do I pick my prescription strength?
Unfortunately, at the moment we do not have any goggles suitable for hyperopia. We are constantly trying to expand our selection and we are planning to add hyperopia-correcting goggles soon!
How can I know that the goggles fit me?
The conventional wisdom is that when you press the goggles against your face without straps, they should create an airtight seal and the goggles should stay on your face for 2-3 seconds before falling. This is not definitive however, and the best solution would be to simply try them in the water or at least wet the silicone before pressing against your face.
For more info read our blog post here which discusses things to consider when choosing swimming goggles (including fit).